Please try to telephone reception before 10:00 if you require a home visit. You can contact reception on:

• The Avenue Surgery – 01285 653122, or 01285 652944
• St Peter’s Road Surgery – 01285 653184

The Duty Dr will phone you back to triage the request. It may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Surgery.

Please note: It is not always possible to guarantee which Doctor will call.