A prescription is usually put onto repeat if your doctor feels that your condition or drug dosage is stable.
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystmOnline
- fill out a repeat prescriptions request form
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- drop your repeat slip in at reception having clearly marked the items required
- post it to us with a stamped addressed envelope if you want us to post it back to you
- ask your pharmacist to order your repeat prescriptions for you
- Pharmacy 2U allows you to order your medication either via their secure website or by phone. They will deliver your medication to either of two addresses you give them by recorded delivery
We do not take repeat prescription requests over the phone or email.
Only order what you need
Stay well
- Unused medicines expire and might not work as intended, meaning your care could be
compromised. - Stockpiling medicines can worsen drug shortages.
Stay safe
- Medicines kept at home can be dangerous for children and pets.
- Medicines are prescribed specifically for you and should never be shared with others.
Stay green
- Proper disposal of medicines by handing them to your pharmacy helps prevent
pollution of our rivers and seas. - Only ordering what you need helps the environment, as once medicines leave the
pharmacy, they cannot be recycled or used by others
Collecting your prescription
You can usually collect your prescription 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
Medication reviews
Patients on repeat medication will be asked to see a doctor, clinical pharmacist, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. If you are due a medication review, please use the Accurx service.
Prescription charges
Find out more about prescription charges (nhs.uk).
You can also find out if you are entitled to free prescriptions.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.